Privacy Policy

Discovery STEM Education is committed to protecting your privacy and ensuring that personal and sensitive information collected via our website and through the routine course of our educational activities is gathered in compliance with this Privacy Notice.

What information is collected?
We may collect the following information about you when you enrol or enquire about our products or services:

Identifying and contact information (name, address, postcode, phone number, email, address, etc)
Demographic information such as preferences and interests
Other information requested on voluntary customer surveys and/or offers
Information about you or your child’s education history, status and abilities
Information about your intended use of our services or products
From time to time, photographs or video or audio recordings may be made during Discovery Project activities for publicity, promotional or broadcast purposes. Explicit consent will be sought from the child's legally responsible adult and the child if over 12 in the event that the child is recognisable. 
Identifying data will never be shared with third parties and such data is stored to enable the provision of our services to you.  
Website Tracking
When someone visits our Website we collect standard internet log information and details of visitor behaviour patterns. We do this to find out things such as the number of visitors to the various parts of our Website.

Links to other websites
Our Website may contain links to the websites of our partner networks, advertisers and affiliates, which are outside of our control and are not covered by this Privacy Notice. If you access other sites using the links provided, the operators of these sites may collect information from you which will be used by them in accordance with their own privacy notices. We would encourage you to read the privacy statements on the other websites you visit.

Website Copyright Notice
Copyright subsisting in the content of this Website, including without limitation all trade marks, texts and graphics and information, is owned by Discovery STEM Education, save where expressly stated. Copying or reproduction of the whole or any part of this Website in any form, including electronic media, is expressly prohibited save that you may print or download to a local hard disk extracts for your own personal use, provided that you acknowledge us as the source of the material.

How is the information used?
This information is used only within the Discovery STEM Education to enable us to contact you by post, email or telephone for:
  • responding to your enquiry
  • providing the most suitable services or products
  • ongoing tracking of student progress
  • providing feedback to parents on their child’s progress
  • sending you offers and news about services and products provided by us
  • communication purposes to continually improve our services, products and customer service levels.
  • statistical analysis, customer surveys, customer relations and to help with future dealings with you.
You have the right to ask us not to process your personal data for marketing purposes. If you do not wish to be contacted for marketing purposes, please email or write to the address shown below.

 Where we store the information

The data that we collect from you may be transferred to, and stored at, a destination outside the European Economic Area (“EEA”). By submitting your personal data, you agree to this transfer, storing or processing.
Data Security
The information you provide is only available to authorised personnel of Discovery STEM Education who need access to the information in order to do their roles.

We require all computer and network security systems to have appropriate firewalls, encryption technology and passwords to protect electronic copies of personal information. Unfortunately, however, the transmission of information via the internet is not completely secure. Although we will do our best to protect your personal data, we cannot guarantee the security of your data transmitted to our Website; any transmission is at your own risk. Once we have received your information, we will use strict procedures and security features to try to prevent unauthorised access.

If we no longer require your personal information, we will take reasonable steps to destroy it in a secure manner. This is subject to any legal obligations we have to keep information for a certain period of time.

We may disclose your personal information to other members of Discovery STEM Education.

We may disclose your personal information to third parties if we are under a duty to disclose or share your personal data in order to comply with any legal obligation, or in order to enforce any agreements, or to protect the rights, property  or safety of Discovery STEM Education, our customers, or others. This includes exchanging information with other companies and organisations for the purposes of fraud protection and credit risk reduction.

Discovery STEM Education makes every effort to ensure information collected is accurate and up-to-date. We encourage you to help us by telling us immediately if you change your contact details.

You have the right to access the personal data that is held about you. To obtain a copy of the personal information held about you, please email or write to us at the address shown below marked for the attention of the Data Protection Officer as a subject access request. We reserve the right to use reasonable measures to check your identity before any information will be disclosed to you. If you believe that any information we are holding on you is incorrect or incomplete, please email or write to the address as shown below as soon as possible and they will promptly correct any information found to be incorrect.

Complaints or Queries
We try to meet the highest standards when collecting and using personal information. For this reason, we take any complaints we receive about this very seriously. We encourage people to bring it to our attention if they think that our  collection or use of information is unfair, misleading or inappropriate. We would also welcome any suggestions for improving our procedures.

This privacy notice was drafted with brevity and clarity in mind. It does not provide exhaustive detail of all aspects of our collection and use of personal information. However, we are happy to provide any additional information or explanation needed. If you have any requests or concerns about any information contained within our Privacy Notice, email or write to:
Dr Melissa Butt (Data Protection Officer)
Discovery STEM Education
Kelham Island Museum
Alma Street
South Yorkshire
S3 8RY

Changes to this Privacy Notice
We aim to keep our privacy notice under regular review and any changes we make to this privacy notice will be posted on the Website. This privacy notice was last updated on 1st December 2018. 
Copyright ©2019 Discovery STEM Education, All Rights Reserved.
When using this website or making bookings please refer to our Terms & Conditions and Privacy Policy
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